Ummm...ok then??

Well this morning coming back from town I saw a joey on the side of the road. This little guy has been there in the same spot for 5 days now. So I tell hubby to pull over, the poor thing looked like he was in so much pain (like a 100 year old with arthritis). When he was still we could see he had been burnt up the arms and legs. Due to his size and my current condition there was no way we could put him in the car..So the next best thing was to call RSPCA which I did as soon as I got home. They put me on to a wildlife carer in the area (they connected the call). She was the rudest human I have ever come across! She said "whats the problem?" I told her the details and she went on to say that she was waiting for visitors and would come later in the afternoon..I said that's fine he is eating and has been there all week. She then tells me I should go wait with him until she gets there, I told her that was not possible and I asked how long she thought she might be.
Well she then went on to tell me that if they drive up here (40mins) from town it will be to destroy him as they don't have the facilities to care for him..I said are you not a wildlife carer???? She said that WC's have to pay for all expenses fuel and vets etc out of there own pocket so they best she could do was destroy him...What the heck!?! So I hung up on her at this point as she was yelling at me and making NO sense! Why on earth would someone become a wildlife carer if they felt that way?? So I rang RSPCA back reported her and they sent someone else..Thankfully!!